Frequently asked questions

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About Chameleon AI

What is Chameleon AI?

An app that helps you record an incident (an accident, a theft, a scam, harassment, a dispute or damage), keeps the evidence safe on your device, and uses AI to give you a clear report and the next steps to take, based on official procedures.

Where does it work?

Wherever you are. The emergency numbers follow the country you’re in, and next steps are based on official sources from the country where the incident happened, each one checked against its page. When official information can’t be found or checked, the app tells you instead of guessing.

Which languages does it support?

English, French and Arabic, with a full right-to-left layout in Arabic. Reports, plans and documents are written in your language.

When can I download it?

Chameleon AI is launching soon on the App Store and Google Play. Contact us if you’d like to hear when it’s out.

Do I need an account?

Not to record. Recording, your incidents and the emergency numbers work without an account. You sign in (email code, Apple or Google) only when you ask for an AI analysis.

Privacy and security

Who can see my evidence?

Only you. Photos, videos and voice notes are encrypted on your device before they’re saved, and they stay encrypted on our servers. The keys stay on your devices: we can’t open your files. When you ask for an analysis, the keys for that incident are shared for that one analysis only, then deleted.

What if I lose my device?

Set a recovery passphrase in Settings → Evidence protection. On a new device, sign in and enter it to open your incidents again. Without it, nobody can open your encrypted evidence, not even us.

Who sees my report?

Only you. It’s shared only if you choose to: exported as a PDF or sent by email from the report’s Share button.

What do notifications say?

Only that something is ready, for example “Your AI report is ready”. They never show what happened, where, or who was involved.

Is my content used to train AI?

No. We don’t use your content to train models, and Google’s paid API terms don’t allow Google to use it to improve its products.

How do I delete my data?

Delete one incident from its page, or your whole account in Settings → Account. You can first get a copy of everything with “Download my data” in Settings. See Delete your account.

The AI and the guidance

What does the AI do, and not do?

It describes what your evidence shows: what happened, key moments, what’s confirmed and what’s uncertain. It doesn’t decide who is at fault, it isn’t legal advice, and it can make mistakes. If something looks wrong or offensive, use “Report a problem” under the report.

Why does a source say “Requires confirmation”?

Next steps only show official information we could check on the official page it comes from. “Official information verified” means we found the exact passage there. “Requires confirmation” means we couldn’t fully check it (for example a scanned document or deadlines that disagree): confirm it with the office concerned. “General information” comes from a non-official source.

Can I use the report with the police or my insurer?

You can export your report and documents as a PDF, with the fingerprints and timestamps of your evidence, and hand them over yourself. Whether they’re accepted is up to the office concerned. Chameleon AI never sends anything to the authorities for you.

Is Chameleon AI a replacement for a lawyer?

No. It’s guidance to help you understand your situation and get organised. For legal advice, talk to a lawyer.

Using the app

Does recording work without internet?

Yes. Recording, your incidents and the emergency numbers all work offline. If you ask for an analysis offline, it waits on your device and is sent as soon as you’re back online. You can also keep videos for Wi-Fi only in Settings.

How do I reach emergency services quickly?

The emergency numbers are always at the top of Home and on the camera. You can also call from the home screen widgets and the app icon’s shortcuts. Change the numbers or add your own contacts in Settings → Emergency numbers.

Can I start recording without opening the app?

Yes. Use the home screen and lock screen widgets, a long press on the app icon, Control Center or the Action button on iPhone (iOS 18), or a Quick Settings tile on Android. The camera opens ready to record.

Is it legal to film an incident?

Rules about filming people differ from country to country. Respect other people’s privacy, film only what you need, and check the law where you are. Chameleon AI keeps recordings private to you.